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Office of Experience

We are a digital consultancy helping ambitious companies level up their experiences and outperform their peers.

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Starting the Composable Commerce Journey

Tap into the power of composable commerce for a dynamic and future-ready ecommerce experience.

3 minutes

Office of Experience

We are a digital consultancy helping ambitious companies level up their experiences and outperform their peers.

One term has been gaining significant traction and transforming the way businesses approach ecommerce: composable commerce. Coined by Gartner in 2020, composable commerce is more than a buzzword; it’s a game-changing strategy that empowers businesses to adapt, innovate, and increase speed to market with their ecommerce strategies. Let’s dive into what “composable commerce” truly means and why it’s becoming more and more important.

Understanding Composable Commerce
Unlike traditional one-size-fits-all ecommerce solutions, composable commerce stands out in its modular approach. This approach empowers businesses to handpick and seamlessly integrate “best-of-breed” technologies and services with flexibility that monolith platform solutions can’t match. It’s like Legos – it gives you the freedom to pick and choose the right pieces to craft a tailored ecommerce experience that perfectly aligns with your specific requirements and goals.

Composable ecommerce might not make sense for every business out there. It might just be the right tool for the job – it just depends on your unique situation. Take multi-brand businesses, for example. Because composable ecommerce allows you to consolidate the backend operations of multiple sites and channels onto a single platform, this approach may be a good fit. It’s not a capability that every business needs, but it’s a game changer for those that do.

The Pros and Cons of Composable Commerce
Just like any innovative approach, it’s important to recognize that composable commerce comes with its share of advantages and disadvantages. It’s essential to weigh the pros and cons to determine if it makes sense for your ecommerce journey.

Pros:

  • Future-Proofing: Allows for easy integration of new technologies and components to adapt to an ever-changing technology landscape and business needs.  
  • Flexibility: Offers the ability to lift and shift different platforms, providing agility to respond to market demands. 
  • Scalability: Composable Commerce can scale more efficiently to accommodate growing business demands.  
  • Front-End Customization: Decoupling the UI from backend systems enables the integration of various front-end frameworks, facilitating the creation of unique customer experiences across multiple channels. 
  • Best-of-Breed Solutions: Businesses can select the best tools and technologies for each component, optimizing performance.  
  • Competitive Advantage: Enables early adoption of leading technologies – like implementing AI-powered search – giving a potential competitive edge over competitors.  

Cons:

  • Cost: This can be expensive due to the need for more development, licensing, and maintenance of multiple platform solutions.  
  • Development complexity: Integrating various platform solutions can be challenging, leading to longer development and quality assurance (QA) cycles. 
  • Skills requirements: Requires skilled development and IT teams to effectively manage and maintain the various platforms and integrations.  
  • Increased time investment: It takes more time to implement and integrate compared to a single out-of-the-box tech stack.

Choosing the right strategy, whether composable or something else, should align with your strategic vision, business/technical requirements, and budget. By keeping these factors in mind, you’re setting yourself up for sustainable digital success and future growth.

Starting Your Composable Commerce Journey
Embarking on a transition to composable commerce can modernize your ecommerce capabilities. But where do you start on the journey?

Here are some initial steps to take when getting started:

  • Evaluate current systems: Take stock of your existing ecommerce systems and infrastructure. What platforms and integrations are currently in place? How are they performing in terms of reliability, scalability, and meeting business requirements? Look for pain points and limitations to understand where a composable approach could be beneficial.  
  • Understand customer needs: Dive deep into customer preferences to determine what shoppers expect from your digital experiences. Look at purchasing habits, brand interactions, and feedback. Identify use cases that a composable architecture could better support in terms of personalization, optimization, and innovation.  
  • Map key components: Decide which parts of your commerce infrastructure would benefit from being broken into modular components. This could include the storefront, product information management (PIM), order management, content management systems (CMS), or payment gateways. A phased migration can allow you to focus on high-impact areas first.  
  • Select the right technology: Research composable commerce platforms to find the right fit for your needs. Look for platforms that are architected as API first and headless. Weigh factors like ease of use, scalability, and vendor support. These platform selection choices will shape the effectiveness and efficiency of your composable commerce ecosystem, so take the time to find the optimal fit. The right composable platform will provide the core foundation to meet current needs while scaling to support future growth 
  • Find the right partner: Bring in implementation partners early for guidance. Seek out partners who have experience with integrating various technologies effectively. Leverage their knowledge to avoid pitfalls and maximize value. These partnerships can streamline your journey and ensure the smooth operation of your ecommerce ecosystem. 

The world of ecommerce is constantly evolving, and composable commerce offers an innovative approach to keeping pace with changing business needs. By taking a strategic approach to evaluating your systems, understanding customers, mapping features, selecting platforms, and partnering with experts, companies can build nimble, future-proof composable architectures. While it requires careful planning and execution, composable commerce enables differentiated shopping experiences that drive value for both customers and businesses. The journey requires vision, commitment, and a spirit of continuous improvement. 

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