The experience
is the brand.®

Today’s customer is empowered by choice. Disruption is the new normal. Your brand’s experience is the difference that matters—and that experience is everywhere.

OX is a new breed of agency. We are a design and digital innovation consultancy for the modern marketing age. We combine research, strategy, technology and design to help organizations reinvent their business and create next-generation brands, products and communication strategies. In an era of unprecedented disruption, we are built to transform.

Case Studies

Mack Trucks

Revitalizing an American legend.
FLOR

Empowering the designer in all of us.
Diebold

Expressing a brand in transformation.

Inspiring Yogis from the Mat up.

Bringing digital transformation to a music icon.

Additional Client Experience

Allen Edmonds Prana UL Rodd & Gunn Patagonia Kohler
The University of Chicago Booth School of Business Grainger Burton Crate & Barrel

Capabilities

We are digital pioneers and brand visionaries using a multidisciplinary approach to help clients adapt and win in a constantly evolving world.

  • Transformation Consulting
    • Digital Transformation Strategy
    • Product and Service Planning
    • Roadmap Planning & Prioritization
    • Agile Team Enablement
  • Research & Insights
    • Customer Surveys & Polls
    • Ethnographic Research
    • Behavioral Profiling & Segmentation
    • Usability Analysis
    • Quantitative & Qualitative Research
    • KPI Development
    • Journey Mapping
  • Experience Design
    • Experience & Heuristic Audits
    • Product & Service Design
    • Mobile & Web Application Design
    • Content Strategy & Management
  • Brand Building
    • Brand Audits
    • Brand Positioning
    • Identity & Voice
    • Branded Content
    • Brand Experiences
    • Guidelines & Governance
  • Online & Offline Marketing
    • Marketing Strategy & Planning
    • Product Launches
    • Content Marketing
    • Digital Advertising
    • Carbon-Based Advertising
    • Loyalty + CRM
  • Connected Commerce
    • B2B & B2C Commerce Strategy
    • Commerce Effectiveness Audit
    • Omni-Channel Commerce Systems
    • Experience Optimization
    • Content Development
    • Product Taxonomy
  • Technology Enablement
    • Systems Assessments
    • Solution Architecture
    • IT Strategy & Planning
    • Cloud Strategy
    • Platform Integration
    • Custom Applications
    • Enterprise Websites

News

Careers

Seeking solace from the silo?

We're on the hunt for like-minded individuals who seek a truly collaborative, multi-disciplinary environment. If this sounds like you, drop us a note.

jobs@officeofexperience.com

Current Job Openings

Contact Us

What problem are you trying to solve?

New Business Inquiries:
Matt Quinn
Director of Business Development
mquinn@officeofexperience.com
+1 312-982-2890

General Information:
+1 872-228-5126
info@officeofexperience.com

233 N. Michigan Ave. STE 1710
Chicago, Illinois 60601