Creative Director

About OX
The Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.

Position Description
As a Creative Director at OX, you are a strategic, visionary thinker who leads the creative team and helps clients bring their brand vision to life. You excel at taking a big-picture, forward-looking approach, shaping the creative design direction for current and future projects.

In this role, you’ll guide your team of designers and writers from concept to execution, ensuring high-quality, impactful work across various deliverables. While you’ll provide hands-on creative input when needed, your primary focus is leading the team and driving the creative vision.

A key part of your role is building and maintaining strong partnerships – both internally with the agency’s leadership, and externally with clients. You’ll work closely with the Group Creative Director to shape and implement initiatives that elevate OX’s creative culture and uphold its high standards. And you’ll serve as a trusted advisor to clients, helping them navigate the creative process and bring their brand objectives to life.

Throughout, you’ll demonstrate your ability to be both a tactical, on-the-ground leader and a big-picture, visionary thinker. Your leadership and partnership skills, combined with your creative excellence, will be instrumental in advancing the agency’s creative work and capabilities.

Responsibilities & Duties

• Serves as the driving force that keeps the creative team at the top of its game and can execute against visionary thinking
• Develops original design concepts, oversees multiple projects through execution, and directly manages a team of creatives
• Provides clear creative and design direction, career path guidance and timely and helpful feedback to improve creative processes to keep work on budget and schedule
• Possesses both digital design and brand expertise
• Adept at working in design sprints
• Demonstrates exceptional leadership skills, confidently guiding teams in all areas, from building cohesive groups and mentoring individuals to inspiring and managing large teams of creative professionals
• Exhibits outstanding presentation and communication skills, effectively engaging with stakeholders at all levels within both internal teams and client organizations.
• Strategically assesses and aligns talent with optimal roles and responsibilities to maximize strengths and drive team success
• Actively collaborates in project scoping, resource planning, estimation, and pitching to develop well-defined and compelling proposals that align with client needs and objectives
• Oversees and prioritizes resources and workflow across multiple projects, ensuring quality and efficiency while balancing short and long term goals
• Adapts seamlessly to shifting timelines, budgets, and objectives, maintaining focus and delivering results in a dynamic environment
• Inspires the team to achieve the highest level of creative excellence in every opportunity  
• Other duties as assigned by your manager

Required Experience

• 10+ years of design systems experience in a digital agency or consulting environment
• Demonstrates deep understanding and enthusiasm for digital design, trends, technologies and best practices
• Excellent strategic brainstorming, campaign development and creative execution
• Deep understanding of the principles and practices of omnichannel marketing, branding and emergent technologies to drive outcomes for B2B and B2C businesses and brands
• Proven experience managing creative teams and growing talent
• Desire to learn and apply design and leadership skills in a dynamic, multi-disciplinary environment
• Strong communication and presentation skills to articulate creative concepts and strategies to clients and team members
• Passion for great design and systems thinking

Application Requirements

• Portfolio showcasing digital design expertise 
• Resume

Location
Chicago / Hybrid

OX DE&I Statement
Know Better. Do Better. Be Better.
At The Office of Experience, we design experiences for people. All people. To ensure we deliver on that promise, we must widen the aperture of truth. That means having a diversity of voices at the table as we set out to create the most relevant and meaningful experiences possible. We are committed to hiring a diverse set of people, minds, experiences, and perspectives. We are committed to creating an equitable environment to ensure all our people have the support and opportunity they need to succeed. And we are committed to fostering an inclusive organization built on a foundation of trust as we create a culture that is fearless, collaborative, and embraces life.

How to Apply

Please send us your resume and any related application materials to the email listed below, with the job title for which you are applying referenced in the subject line. For creative roles, please include a link to your portfolio or PDF attachment of work samples.

Contact: jobs@officeofexperience.com

About The Office of Experience

The Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.

Diversity, Equity and Inclusion at The Office of Experience

At The Office of Experience, we design experiences for people. All people. To ensure we deliver on that promise, we must widen the aperture of truth. That means having a diversity of voices at the table as we set out to create the most relevant and meaningful experiences possible.

We are committed to hiring a diverse set of people, minds, experiences, and perspectives.

We are committed to creating an equitable environment to ensure all our people have the support and opportunity they need to succeed.

And we are committed to fostering an inclusive organization built on a foundation of trust as we create a culture that is fearless, collaborative, and embraces life.